BUILT FOR UTILITIES
Technology that powers better payment experiences.
From bill payments and arrears to balance enquiries and service updates, utilities providers manage millions of customer interactions every day. Offering secure, convenient ways to pay while keeping customers informed can improve satisfaction and help reduce outstanding debt.
BCH Digital provides payment and communication solutions that work with your existing systems, helping customers make payments securely while giving your teams the tools to manage interactions more effectively.
Whether a customer is speaking with an advisor, using an automated payment line or responding through a digital channel, our solutions can help create a simple and consistent payment experience.
Automation can also reduce the time your teams spend managing routine payment activity. Self-service payment options, payment requests and automated communications can give customers greater flexibility while allowing your staff to concentrate on the conversations that need a personal touch.
Our technology is designed to integrate with existing billing, CRM and payment systems, helping you modernise customer journeys without replacing the infrastructure your organisation already relies on.
SOLUTIONS FOR UTILITIES
Live Agent Payments
Take secure card payments over the phone without losing the conversation.
Automated Payment Lines
Give customers a secure, 24/7 self-service payment option.
Pay By Link
Send secure payment requests and get paid faster.
Hosted Telephony
Keep your teams connected with flexible cloud telephony built around your business.
