Utilities Industry

We work with multiple companies within the UK utilities’ sector. Our 20 years’ plus experience means we know how best to meet customer payment trends with innovative and feature-rich services. Our services will integrate with your existing systems to secure 24/7 payment provision as well as gauge agent performance with customisable metrics to help you maximise revenue streams and achieve increased levels of growth.

Explore some of the ways BCH can help your business compliance challenges

Streamlines card payments to dramatically reduce your live agent costs and maximise your revenues. Payments are securely processed agent free, anytime and anywhere.

Automated
Payment Lines

Implement into any call centre environment. It removes the need for organisations to manage any on-premise legacy hardware and enables you to descope your environment.

Live Agent
Solutions

Ideal for multi-channel revenue capture and complements our existing solutions, generating payment requests via SMS, email, web chat or any other social media communication channel

Pay by Link
 

A softphone-based (VoIP)  system suitable for all business models. It connects directly to your office network, and thereafter to BCH’s Level 1 PCI compliant platform.

Hosted PBX