Housing Associations

Acting for some of the UK’s largest housing associations, we supply feature-rich PCI DSS compliant payment solutions to maximise rent collections and reduce arrears.

We can implement automated payment services through to those where agents remain in customer contact throughout the entire payment process. Our products are installed free from downtime, require minimum agent training and are easily integrated with existing CRMs and PSPs. Live balance enquiries and immediate receipts via SMS or voice, mean agents spend less time on unproductive tasks but increased time on profitable and customer service tasks, so your payment processes are proficient and your customer service excellent.

Explore some of the ways BCH can help your business compliance challenges

Streamlines card payments to dramatically reduce your live agent costs and maximise your revenues. Payments are securely processed agent free, anytime and anywhere.

Automated
Payment Lines

Implement into any call centre environment. It removes the need for organisations to manage any on-premise legacy hardware and enables you to descope your environment.

Live Agent
Solutions

Ideal for multi-channel revenue capture and complements our existing solutions, generating payment requests via SMS, email, web chat or any other social media communication channel

Pay by Link
 

A softphone-based (VoIP)  system suitable for all business models. It connects directly to your office network, and thereafter to BCH’s Level 1 PCI compliant platform.

Hosted PBX