BUILT FOR HOUSING ASSOCIATIONS
Technology that makes payments simpler for residents and your teams.
From rent payments and arrears to balance enquiries and everyday resident communications, housing associations manage thousands of important interactions with residents every day. Providing simple ways to pay while keeping those interactions secure and accessible can make a real difference to both residents and operational teams.
BCH Digital provides payment and communication solutions that work around your existing systems, helping residents make payments securely while giving your teams the tools to manage customer interactions more efficiently.
Whether a resident is speaking with an advisor, using an automated payment line or responding through a digital channel, our solutions can help create a simple and consistent payment experience.
Automation can also reduce the time your teams spend managing routine payment activity. Self-service payment options, payment requests and automated communications can give residents greater flexibility while allowing your staff to concentrate on the conversations where personal support is most valuable.
Our technology is designed to integrate with existing housing management, CRM and payment infrastructure, helping you modernise resident journeys without replacing the systems your organisation already relies on.
SOLUTIONS FOR HOUSING ASSOCIATIONS
Live Agent Payments
Take secure card payments over the phone without losing the conversation.
Automated Payment Lines
Give residents a secure, 24/7 self-service payment option.
Pay By Link
Send secure payment requests and get paid faster.
Hosted Telephony
Keep your teams connected with flexible cloud telephony built around your business.
