Leisure & Tourism
Counting amongst its clients some of the UK’s leading leisure and tourism-based companies, BCH delivers flexible telephone payment and communication solutions to integrate with existing CRMs and fit securely into diverse business models.
In an industry where margins are crucial, it’s important to gain the edge. Delivering a unified and user-friendly service, allowing your customers to securely interact and transact with you in the most convenient way, can help you secure that competitive edge. That’s why our solutions have been designed around things that matter most to your customers, allowing you to concentrate on building customer engagement and driving through even better levels of growth.
Our clients don’t just see our comprehensive payment, call-handling and SMS services as individual solutions. Instead, when combined they can be an ‘all-in-one’ solution used to promote your business, to secure and grow your customer base and to inform the way forward by gauging agent performance with customisable metrics. We recognise the fact that what happens after your customer’s transaction is just as important as what happens during the actual transaction itself.
Explore some of the ways BCH can help your business compliance challenges
Streamlines card payments to dramatically reduce your live agent costs and maximise your revenues. Payments are securely processed agent free, anytime and anywhere.
Automated
Payment Lines
Implement into any call centre environment. It removes the need for organisations to manage any on-premise legacy hardware and enables you to descope your environment.
Live Agent
Solutions
Ideal for multi-channel revenue capture and complements our existing solutions, generating payment requests via SMS, email, web chat or any other social media communication channel
Pay by Link
A softphone-based (VoIP) system suitable for all business models. It connects directly to your office network, and thereafter to BCH’s Level 1 PCI compliant platform.