Leisure & Tourism
Counting amongst its clients some of the UK’s leading leisure and tourism-based companies, BCH delivers flexible telephone payment and comm’s solutions to integrate with existing CRMs and fit securely into diverse business models.
In an industry where margins are crucial, it’s important to gain the edge. Delivering a unified and user-friendly service, allowing your customers to securely interact and transact with you in the most convenient way, can help you secure that competitive edge. That’s why our solutions have been designed around things that matter most to your customers, allowing you to concentrate on building customer engagement and driving through even better levels of growth.
Our clients don’t just see our comprehensive payment, call-handling and SMS services as individual solutions. Instead, when combined they can be an ‘all-in-one’ solution used to promote your business, to secure and grow your customer base and to inform the way forward by gauging agent performance with customisable metrics. We recognise the fact that what happens after your customer’s transaction is just as important as what happens during the actual transaction itself.
"Whilst PayTel has provided us with an extra task in the process, it is a task that has allowed us to take payments over the phone, which before we have never been able to do. At the same time, the process provides a better and more customer friendly experience."
By Michelle Kaye. Membership Services Manager at Pure Gym