BUILT FOR FINANCE & INSURANCE
Technology that fits around your customer journeys.
From policy enquiries and premium payments to renewals and customer service, financial services and insurance organisations need to provide secure, efficient customer experiences while protecting sensitive information.
BCH Digital provides payment and communication solutions that can work around your existing customer journeys, helping customers interact and make payments securely through the channels that suit them.
Whether a customer is speaking with an agent, using an automated payment line or responding through a digital channel, our solutions can help create a simple and consistent experience.
Security is built into the way our services operate. Sensitive payment information can be protected during telephone payments, while authentication and secure call recording solutions provide additional control around customer interactions.
Our technology is designed to integrate with existing contact centre, CRM and payment infrastructure, helping you enhance customer journeys without having to replace the systems you already rely on.
SOLUTIONS FOR FINANCE & INSURANCE
Live Agent Payments
Take secure card payments over the phone without losing the conversation.
Automated Payment Lines
Give customers a secure, 24/7 self-service payment option.
Pay By Link
Send secure payment requests and get paid faster.
Multi Factor (MFA)
Verify customers securely with phone, SMS or WhatsApp.
