Debt Recovery & Legal

Credit & Collections by phone – PCI-DSS Level 1 compliant solutions

Successfully used by leading agencies, our payment solutions are used for a whole range of collection purposes.

With unrivalled commercials, payment products can be “off-the-shelf” systems for quick and flexible deployment or tailor-made solutions to fit precise business models.

"At Daniels Silverman we process 1000’s of Debt payments each week.  We required secure a way of allowing our customers to pay 24 hours a day via the telephone channel.  This service needed to be PCI compliant & highly available for hundreds of high value payments each day.

Working with BCH from the start was a great experience, the setup was painless  which has resulted in a professional output which our customers successfully use day in day out.  If there are ever any problems, the team respond quickly and without fuss.

The payment line to our customers is a simple way of getting their account back on track without the need to speak to an agent.  DS customers input their account details from the voice prompts and on successful payment immediately updates their account with Daniel Silverman in a secure way."

Chris Thompson IT Director

Contract Signature
 

Visa MCC6012 Payments

If you’re in a sector affected by this Visa directive, API/Manual upload processes include mandatory additional data field population to ensure complete compliance.rs or any other items you want to highlight on your site. Have a lot to say? Easily turn any item into a full page by clicking ‘Create a page from this item’ in the edit panel.

Doorstep Collections

Agents and collectors can process card payments at doorstep level without the need for handheld card reading devices or internet connectivity. Collections’ staff simply call a dedicated IVR telephone line to register their PIN/ID before handing their phone to a customer. He or she can then follow your company’s customisable audio prompts to make payment.

Recurring Payment Plans

Our management portal allows you to set up recurring customer card payments.