13th January Homeworking during ‘Lockdown’ doesn’t have to compromise customer security Lockdown means your business has to be extra vigilant in ensuring homeworkers continue to maintain proper levels of customer payment security. Paytel’s 24/7 phone payment solutions mean your...
25th February PayTel Hosted PBX: Complete Your PCI Compliance Programme Anyone who’s looked into the conundrum of PCI DSS knows that various solutions exist to help deal with the puzzle of compliance. These range from the downright dangerous such as ‘pause and...
28th January Don’t Cast Your Company Adrift With a Leaky Compliance Programme Treading water to ‘get by’ won’t help your company survive the tsunami of regulatory compliance that’s crashing towards it. Whether it’s PCI DSS, GDPR, PSD2 -SCA or MiFID II, your...
18th December New BCH Platform Launched Our tradition of excellence in engineering continues with the launch of our all-new platform. Despite unparalleled capabilities, as well as facilities that belie its underlying complexity, the...
26th November SMS Solutions – Stay Connected with Clients Whether SMS is used purely for marketing purposes, a call-to-action for survey data and response, appointment reminders, or even linked to payment solutions to boost collection rates, SMS has proven...
29th October How to Successfully Navigate Through the Maze of Call Recording Regulations On the face of it, it seems straightforward to simply record calls for quality and training purposes. Indeed, it’s fair to say that before the onset of a stringent regulatory environment, this...
24th September Multi-factor Authentication: BCH Create SCA-ready Services Introduced in September 2019 and to be implemented through a ‘phase-in period’, all customer-initiated European online card payments will now require SCA by March...
22nd August Don’t be Cautious with Conferencing It’s fair to say that many of our clients approach audio conferencing with caution. However, once they experience the fluidity it introduces to working patterns, the flexibility it brings to...
19th July BCH Level 1 PCI Program Adjudged “Outstanding” by QSA In this month’s blog, we thought we’d let you into some of the rigours we recently faced when we had our annual level 1 audit. You’ll be able to see the dividing line between level 1 status and...