Take automated telephone payments at any time of day

PayTel Assist is a fully automated PCI compliant automated payments solution. It streamlines card payments to dramatically reduce your live agent costs and maximise your revenues. Payments are securely processed agent free, anytime and anywhere, allowing you to benefit from flexible and cost-saving working practices. Using Assist completely removes agents from the payment process. What’s more, as a fully PCI compliant automated telephone payment solution, Assist de-scopes you from compliance.

automated payments

PCI compliant automated telephone payments

Using its easy-to-operate web management portal, Assist’s feature rich options can be configured and controlled in real time. Simple voice prompts guide callers through payment. Card details are securely sent to your payment service provider for processing in real time. Customers can be comfortable in the knowledge that our automated payments service never stores sensitive card data. Security is never compromised.

With branded voice prompts, CRM integration and fully automated reporting available, our telephone payment services provide a high-quality customer experience and simple management for you. Not sure you want a fully automated solution? Have a look at our other PCI compliant telephone payment solutions.


Key Benefits

  • tick box Fully PCI compliant for security
  • tick box No customer card details entering agent’s locations or your systems
  • tick box Fully automated telephone payments, 24/7
  • tick box Online management portal with payment details and status
  • tick box Cost effective – customers don't need to speak to you to pay
  • tick box Provides a positive customer journey and shows you are proactive in protecting them
  • tick box No new hardware or any installations required
  • tick box Retain your existing PSP and merchant provider

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