PCI Compliant Phone Payments from Office and Home

Secure Business Communications

BCH Digital is a single-provider of PCI-DSS compliant communication solutions and has been for more than 20 years. All our innovative products are developed in-house to offer the best design and support service available.

Our Level 1 compliant systems will de-scope your business from the rigors of regulatory compliance. We’ll help you communicate smoothly and transact securely with your customers, as well as help you gauge your agent’s performance with customisable metrics to inform your future planning. We recognise the simple fact that what happens after every customer contact, is just as important as what happens during each contact.

Our services

We have a proven track record in delivering a range of solutions to recognise the diverse range of business needs; solutions that are feature-rich and fully scalable; solutions that are resilient; and that are tailored to the clients requirements.

PCI - DSS Level 1 Compliant
Technology Designed in-house
A Dedicated Team of Experts
Tailored Solutions
Voice and IVR Specialist
Cloud Based Solutions

PayTel: PCI Compliance Solutions

Hosted PayTel solutions removes any PCI-DSS obstacles related to telephony payments. As an approved Level 1 PCI-DSS provider, we’ve already secured full compliance, so you won’t have to worry.

GDPR & Call Recording

Call recording is an integral part of business today. Recording calls to monitor agents’ performance helps to ensure great customer service and meet regulatory requirements (GDPR and MiFID II).

Hosted PBX

Remove the need for organisations to manage any on premise legacy hardware, and allow employees to work from anywhere, whilst maintaining compliance and management.

Hosted Contact Centre

A cloud-based solution to fit into any call centre environment. This removes the need for organisations to manage any on-premise legacy hardware and allow employees to work from anywhere.

Inbound Call Management

Since 1999, BCH has been transforming inbound call management solutions with its innovative and feature-rich cloud telephony platforms.

SMS Services

BCH has a complete portfolio of SMS services available and has been a market leader in developing and delivering SMS solutions to its clients..

Multi Factor Authentication

Adding multi-factor authentication provides an additional layer of security on top of your user’s passwords and will help prevent unauthorised activity.

Call Conference Solutions

Our suite of call conference solutions fit the exact needs of any organisation, whether it be small ad-hoc conferences, right through to large conferences.

What some of our clients say

I am so impressed that this system took such a short time to implement and has made our collections operation so much more effective on so many levels.

Great to have a service for taking payments that supports our growing business outside of normal business hours. It’s quick and easy and the implementation was straightforward.

This solution delivers everything we hoped as part of the development of a new Penalty Fare Process. BCH has been a flexible, engaged and hard-working partner and I would have no hesitation recommending them for your organisation.

Whilst PayTel has provided us with an extra task in the process, it is a task that has allowed us to take payments over the phone, which before we have never been able to do. At the same time, the PayTel process provides a better and more customer friendly experience for our gym members who… Read more »

Why Choose BCH Digital

We have a proven track record in delivering a range of solutions to recognise the diverse range of business needs; solutions that are feature-rich and fully scalable; solutions that are resilient; and that are tailored to the clients requirements.

PCI - DSS Level 1 Compliant
Designed In-House
Voice and IVR Specialist
Supported by a Dedicated Team

Get in Touch

About Us

Welcome to BCH Digital, your PCI compliant technology partner at the forefront of innovative cloud communications.

As a single provider with 20 years’ plus experience, all our solutions are developed and supported in-house. Our intimate product knowledge is simply part of our DNA. We use this together with our long-standing industry experience to ensure that innovation, security and ease-of-use are at the very heart of all our designs.

We’ll navigate you through the fast-changing world of technology, to position you at the forefront of smooth and secure payment and communication solutions. We’ll help de-scope your organisation from the rigors of PCI compliance so you can get on with running your business.

Join our family and be part of the established and growing client base who have entrusted us with their customer communications and payment needs since 1999.

Sectors We Serve

BCH have worked within multiple sectors and our suite of services have been developed based on the requirements of customers across all verticals. As all our services are developed in-house we are able to tailor our services so that they fit the exact needs of any organisation, and any requirements they may have.