Call Center

PCI Compliant Telephone Payment Solutions

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Call management tools that improve your customer’s journey

Online Learning

Secure your business with Multi Factor Authentication

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Multi Channel Pay by link to streamline your payment processes

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Take secure telephone payments from any location

About BCH Digital

BCH Digital is a specialist provider of PCI-DSS compliant telephone payment solutions and has been for more than 20 years. All our innovative products are developed in-house to offer the best design and support service available.

Our Level 1 compliant systems will de-scope your business from the rigors of regulatory compliance. We’ll help you communicate smoothly and transact securely with your customers, as well as help you gauge your agent’s performance with customisable metrics to inform your future planning. We recognise the simple fact that what happens after every customer contact, is just as important as what happens during each contact.

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Our Services

We have a proven track record in delivering a range of solutions to recognise the diverse range of business needs; solutions that are feature-rich and fully scalable; solutions that are resilient; and that are tailored to the clients requirements.

  • PCI - DSS Level 1 Compliant

  • Technology Designed in-house

  • A Dedicated Team of Experts

  • Tailored Solutions

  • Voice and IVR Specialist

  • Cloud Based Solutions

PCI Telephone Services

Approved Level 1 PCI-DSS service provider, our PCI compliance solutions fully comply with the latest regulations.

Hosted Payment PBX

BCH's Hosted PBX is a softphone-based system suitable for all business models. It connects directly to your office network, and thereafter to BCH’s Level 1 PCI compliant platform.

Call Management

The success of most business depends on retaining satisfied customers. When customers make contact, it’s critical their experience is a positive one. 

SMS Business Services

BCH has a complete portfolio of SMS services available and has been a market leader in developing and delivering SMS solutions to its clients for over 20 years.

2-Step Authentication

BCH’s Multi-Factor Authentication solution has been successfully rolled out into countless business environments. It provides two-step authentication to secure both employee and sensitive customer information.

Call Recording

Call Record and Store: Using BCH call recording solutions ensures compliant recording to protect key areas of your business.

Payment Contact Centre

A cloud-based solution to fit into any call centre environment. This removes the need for organisations to manage any on-premise legacy hardware and allow employees to work from anywhere.

Call Conferencing

BCH supply successful call conference solutions to all business models. From small ad-hoc conference groups right through to large conferences with a hundred plus participants.

Why BCH Digital

We have a proven track record in delivering a range of solutions to recognise the diverse range of business needs; solutions that are feature-rich and fully scalable; solutions that are resilient; and that are tailored to the clients requirements. 

 

As a single provider with 20 years’ plus experience, all our solutions are developed and supported in-house. Our intimate product knowledge is simply part of our DNA. We use this together with our long-standing industry

experience to ensure that innovation, security and ease-of-use are at the very heart of all our designs.

 

Join our family and be part of the established and growing client base who have entrusted us with their customer communications and payment needs since 1999.

What Our Clients Say

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"This solution delivers everything we hoped as part of the development of a new Penalty Fare Process. BCH has been a flexible, engaged and hard-working partner and I would have no hesitation recommending them for your organisation."

Sectors We Work In

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Get In Touch

127 Portland Street, Manchester, M1 4PZ

0161 537 7707

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