Your business telephone numbers can say a great deal about your organisation. People make instant assumptions based on your telephone number and form opinions about the sort of business you are - even before they pick up the phone and talk to you. For example, numbers can give your company either a local or a national image, depending on the numbers you choose.

At BCH we can provide you with a range of services from 0800 Freephone to 090 Premium Rate numbers. We provide you with as many numbers as you require to handle your incoming calls and can even obtain memorable numbers (Golden Numbers) to increase customer response.

Number Provisioning

Online number provisioning is a major breakthrough in the telecoms world. It is now possible to choose numbers from our entire number range and assign services to them, all through your Internet browser. The settings for these services can also be changed online.

Voicemail - Should the destination telephone number be busy or unanswered, the caller can be diverted to a pre-recorded message or to voicemail. There are default pre-recorded messages but you can of course record your own greeting messages if you wish. Any voicemail messages left by callers can be emailed as a wav attachment to a designated email address.

Call recording -The contents of calls can be recorded, and emailed to a designated email address. The recording of the call comes in the form of a WAV attachment.

Introduction message - An introduction message can be played to the caller before the call is forwarded to the destination number.

Whisper message - A whisper message can be played to the destination party announcing the call letting them know that a call has been received on the NTS number.

CLI presentation - When forwarding the call, the CLI (caller line identity) that is presented to the destination party can be either the CLI of the caller or a predefined number showing you it's a call to the NTS number.

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