Call Handling

How you handle your incoming calls can have a massive impact on your business. For example, you can route your calls according to your specific needs at particular times of the day and week.


Popular call handling options include:

  • Calls can be intelligently routed depending on the time of day or where the call is coming from
  • Calls can be forwarded automatically to alternative locations if lines are busy
  • Call analysis software indicates number performance
  • Statistics can be accessed via the web or a dial up facility
  • Emailed reports daily, weekly or monthly

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