Talk to BCH customer services call: 0844 556 7676

Remote Telecoms

Our web based remote telecoms solutions provide you with full control, enabling you to remain connected with your business at anytime, from anywhere in the world. We provide you a complete suite of reporting packages that contain the real time data which you can access via our reporting platform.

Virtual Receptionist

Using one memorable phone number as a means for people to get in touch with all divisions of your company can be very useful, but often requires the employment of a fulltime receptionist. This can be a costly expense which ultimately means you would have been better served with separate contact numbers for each department; this can however be awkward for the caller and will often lead to calls reaching the wrong individual.

Virtual Receptionist provides the perfect solution to this problem - and whilst improving efficiency of call navigation is also cost effective and helps callers to reach their chosen destination quickly. With customisable multi-level menus which incorporate keypad navigation, time of day operation scheduling, missed call email notification and two different voicemail modes; Virtual Receptionist is as effective as the real thing.

What is Virtual Receptionist

Virtual Receptionist is an incredibly flexible menu creation and call navigation tool which can be easily setup using the online control panel. Offering time of day settings to allow for specific activity during selected hours and a choice of menu prompts, every aspect of the system can be adjusted to the user's exact specifications. By allowing the user to create and customise multi-level menus, Virtual Receptionist provides callers with a way to get directly in touch with the most appropriate individual or department at the organisation they are contacting, simply by making selections with their phone keypad. The multi-level menus created using Virtual Receptionist are designed to seamlessly integrate with other services, allowing for the creation of customised, highly complex call handling solutions using a simple online control panel. This service is not only an ideal way for large organisations to handle and streamline their call routing but also provides a professional, customer facing interface for smaller companies and sole traders.

Virtual Receptionist Customer Support
All our clients are provided with a dedicated Account Manager and the backup of an outstanding Technical Support team.

To find out more or to ask for a demonstration, call one of the BCH Digital's team of specialist telecoms experts on 0844 556 7676.

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KEY BENEFITS

  • 24/7 Remote access
  • Cost effective
  • Simple to set up & user friendly
  • Secure & confidential
  • Flexible

BCH software demo

The best way you will see our services in action is to arrange a free demonstration.

1 | Seeing is believing
Put our systems through their paces before you make your decision.
2 | Easy to use
Our systems can be set up and made ready for use extremely qucikly and are designed to be 100% user friendly with built in tutorials to help you during the set up stages.
3 | Matched to your requirements
All our systems are developed in-house and we can often customise them to match your exact requirements or will design a bespoke solution.
4 | 24/7 control
We have designed and developed a whole range of web based interfaces, allowing you to log on and manage your own services and solutions from anywhere in the world.
To arrange your demonstration today contact Matthew Brown direct on 0844 556 7888.