Talk to BCH customer services call: 0844 556 7676

Remote Telecoms

Our web based remote telecoms solutions provide you with full control, enabling you to remain connected with your business at anytime, from anywhere in the world. We provide you a complete suite of reporting packages that contain the real time data which you can access via our reporting platform.

Pay-Tel ™

With examples of high profile security breaches increasingly common in the media, complying with the PCI standards has never been more important for companies wishing to take payments over the phone. PCI compliance firms up your corporate security and gives your customers added peace of mind when divulging their private card details.

Pay-Tel allows for credit and debit card payments to be taken over the phone securely and efficiently using any standard phone keypad. By suppressing the DTMF tones entered by the caller, the system prevents personal information from being picked up by the call-handler, caller or recording equipment ensuring watertight security of data. The payment details are forwarded straight through to the merchant’s credit card processing platform in a secure format such as XML or HTTPs (other formats are available on request). In accordance with legal requirements concerning call recording and storage, Pay-Tel also supports operation alongside call recording systems without disruption.

The simple system can be setup and activated in minutes and dispenses with the need for external systems or hardware in order to provide a complete PCI compliant payment gateway. Automated prompts guide both the caller and the agent through the process and having set up a reference number for the caller, the agent receives their details without being able to access them all.

Features

  • Uses a standard phone keypad to input payment details
  • Complements all of our Call Studio products
  • Works alongside call recording systems
  • Eliminates card theft risk and combats credit card fraud
  • Details kept secure via XML or HTTPs (other formats available on request)

Pay-Tel Customer Support
All our clients are provided with a dedicated Account Manager and the backup of an outstanding Technical Support team.

To find out more or to ask for a demonstration, call one of the BCH Digital's team of specialist telecoms experts on 0844 556 7676.

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KEY BENEFITS

  • Designed to integrate seamlessly with business’s CRM’s
  • Can be set up in minutes
  • Complies with all 12 PCI compliance requirements for transactions and data storage
  • Provides a cost effective alternative to other PCI compliant systems
  • Easy to use for both callers and agents

BCH software demo

The best way you will see our services in action is to arrange a free demonstration.

1 | Seeing is believing
Put our systems through their paces before you make your decision.
2 | Easy to use
Our systems can be set up and made ready for use extremely qucikly and are designed to be 100% user friendly with built in tutorials to help you during the set up stages.
3 | Matched to your requirements
All our systems are developed in-house and we can often customise them to match your exact requirements or will design a bespoke solution.
4 | 24/7 control
We have designed and developed a whole range of web based interfaces, allowing you to log on and manage your own services and solutions from anywhere in the world.
To arrange your demonstration today contact Matthew Brown direct on 0844 556 7888.