Hosted Solutions

IVR or Interactive Voice Response represents a massive opportunity for you to improve the way you communicate and radically enhance your business performance.

BCH offers a range of high-quality, reliable and cost effective off-the-shelf products to cater for your most popular requirements, and a suite of auxiliary services that complement our interactive voice solutions.

At BCH our products can be set up and made ready for use extremely quickly. Because all our programmes have been developed in-house we can often customise them and add functionality to match your exact requirements.

We provide the following with all of our solutions:

Web Control
Real Time Statistics
Technical Support

Hosted Solutions

  • IVR Studio - develop and manage IVR services online, using Text-to-Speech or your own recordings.
  • Call Queuing - give a good first impression with one of our Call Queuing solutions.
  • Fax-to-Email - simple, paperless and confidential. Fax delivered to your inbox in PDF format.
  • Call Recording - besides being a legal requirement in many cases, call recording can improve your business too!

Industry Links

  • PhonepayPlus - the premium rate services regulator.
  • Ofcom - independent regulator and competition authority for the UK communications industries.
  • Telecoms Advice - a wealth of info and advice for customers and businesses, backed by many of the leading names in the industry.
  • VoIP.org.uk - if you're new to this exciting technology then here is a good place to start.


Need more information about Hosted Solutions?

Call us on 0845 878 7788

Or click here to request more information