Management Information is key to running an effective telephony or SMS service. So whether you are managing a contact centre or SMS media campaign, we ensure that our statistics and reporting packages contain the information you need in a format that suits you.

At BCH we provide a complete online suite of reporting packages that contain the latest data in summary or in a more detailed format. We can email these reports to you on a daily, weekly or monthly basis, so you'll always have the relevant information at your fingertips. Additionally, to help you assess exceptionally time sensitive data you can access your statistics online via our real time reporting system.

All calls and text messages are reconciled to the originating network on a monthly basis. Following this, you will receive a monthly statement showing a summary of all billable items, together with an automated invoice.

Along with the generation of standard reports, we can also provide a range of bespoke reports designed to meet your precise requirements. Simply tell us what information you need and we'll generate your own tailor made reports containing the data requested.