VoIP is the future of telephony and is destined to be one of the most dominant technologies over the next decade. In essence, it enables telephone calls to be sent over the Internet. VoIP can already be used to access a large range of low cost telephone carriers in many countries all without the expense of having lines installed. In fact, in only a matter of years VoIP will have completely replaced the current telephone system; being ready now prepares you for the future.

VoIP offers you a great deal more than low cost calls. Using VoIP it is possible to visit a website, and then call the operator directly from the website to place an order or make an enquiry.

The Winmil IVR from BCH Digital has full support for VoIP using the SIP protocol built in. In fact, our IVR is as comfortable handing calls in SIP as it is with ISDN. The IVR supports the G729 codec, so a typical 2Mbit link, which would only normally manage 30 phone calls, could accommodate more than 200 calls on a good quality internet connection. Using VoIP from Winmil is as easy as ISDN; you 'wait' for an inbound call or you 'make' an outbound call.

It is important where there is a shift in technologies to choose an IVR that has the capability to work and be supported into the future. The BCH IVR is fully compatible with VoIP, giving you longevity and a dynamic presence today.

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