At the heart of BCH Digital's IVR systems are thousands of channels of ISDN (TDM) based IVRs. These IVR systems use BCH Digital's own IVR development environment, Winmil, allowing any IVR design application to be provided quickly, easily and cost effectively.
The IVR systems themselves are a powerful rack mounted Windows system which uses Pika technology interface cards and depending on the system, these cards can be PCI, PCIexpress or Compact PCI.
The cards, together with BCH Digital's Winmil, provide an unrivalled IVR development environment for bespoke IVR design. As a bespoke IVR supplier BCH Digital's services can be as simple as audio file plays or as complex as an interactive voice response banking system, the choice is yours.
The IVR systems themselves run in parallel and are multiply resilient and redundant - a single failure is just that, a single failure and will not spread to other IVR systems. The IVRs use the power of the cluster servers to provide the database and other server based admin functions.
The link below contains a collaboration of all the products offered by hardware studio.
All our clients are provided with a dedicated Account Manager and the back up of an outstanding Technical Support team.
To find out more or to ask for a demonstration, call one of our team of experts on 0844 556 7888.