Bespoke Call Handling
Fully bespoke cloud-based telephony system
Innovative short messaging services (SMS)
Fully compliant Level 1 PCI DSS card payment facilities
BCH is dedicated to supporting channel partners in the delivery of contact centre technology and call handling solutions.
We provide sales, product and commercial support through our Academy Programme, which successfully assists them in the delivery of an expert service to their customers.
We don’t run a network, which means that our technicians are 100% focused on designing and developing call applications for our partners.
Our time is spent consulting with them and helping them grow their business through the development of appropriate tools for their customers.
We’re passionate about supporting our Partners, enabling them to significantly increase their revenues and reach their strategic objectives in a timely manner.
The BCH Academy is about continuous investment into our partners through education and the development of applications.
Our suite of innovative and flexible Inbound Call Handling Solutions are designed to significantly enhance Contact Centre efficiencies.
BCH supplies a full suite of turnkey SMS solutions and can integrate SMS messaging into existing call handling and internal operations.
With our telephone card payment product range, BCH can de-scope organisations from PCI DSS compliancy.
The time is right for Automated Payment Collection.
This paper examines why the time is right to implement an automatic payments solution to meet certain challenges. It considers current market trends and changing debtor demographics. It discusses the issues surrounding legacy systems and cloud-based solutions and considers pertinent questions concerning OPEX and CAPEX.